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Privacy policy

How ITP collects, uses and protects your personal data — in compliance with the GDPR

1. Introduction

This privacy policy describes the way in which ITP — Inventive Telecom Partners SA/NV collects, uses and protects the personal data of users of the WINGOU by ITP website.

We are committed to respecting the privacy of our visitors and to processing their data in compliance with the General Data Protection Regulation (GDPR) and applicable Belgian law.

2. Data controller

The data controller is:

ITP — Inventive Telecom Partners SA/NV
Avenue Fleming 12, Wavre, Belgium
+32 10 75 60 00
info@inventivetelecom.com

For any question about the processing of your personal data, you can contact us using the details above.

3. Data collected

Browsing the site

During your visit to our site, certain technical data may be collected automatically:

  • IP address;
  • Browser type;
  • Operating system;
  • Pages viewed;
  • Date and time of visit;
  • Information about the use of the site.

Contact form

When you use our contact form, we may collect:

  • Your name;
  • Your email address;
  • Your phone number (if provided);
  • The content of your message.

This data is used solely to respond to your request and to ensure the follow-up of our contacts.

ROI calculator

Our site provides a calculator to estimate the return on investment (ROI) of certain solutions or services. The data entered is used only to perform the requested calculation.

After the calculation, the user may choose to send the results to our sales team via their email application. This sending is done voluntarily by the user. The information communicated in this email, including the contact details and the calculation results, is used solely to analyse the request, respond to the user and, where applicable, prepare a commercial proposal.

4. Purposes of the processing

The data collected is used to:

  • Respond to contact requests;
  • Ensure the follow-up of commercial contacts;
  • Analyse the requests received via the ROI calculator;
  • Improve the performance and usability of the site;
  • Produce anonymised visitor statistics;
  • Ensure the security and proper functioning of the site.

5. Legal basis for the processing

The data processing is based on:

  • The user's consent when they accept the analytical cookies;
  • The user's consent when they voluntarily submit a request via the contact form;
  • The performance of pre-contractual measures when the user requests information or a commercial proposal via the ROI calculator or the contact form;
  • The legitimate interest of the company in ensuring the security and proper functioning of the site.

6. Cookies

Our site uses only analytical cookies from Google Analytics. These cookies allow us to:

  • Measure the site's audience;
  • Understand how visitors use our pages;
  • Improve our content and services.

The placing of these cookies is subject to your prior consent. You can accept, decline or change your cookie preferences at any time.

7. Google Analytics

We use Google Analytics to obtain anonymised statistics about visits to the site. The information collected may include:

  • The number of visitors;
  • The pages viewed;
  • The time spent on the site;
  • The type of device used;
  • An approximate geographic location.

This data is used solely for statistical purposes and to improve the site.

8. Recipients of the data

The personal data collected is only accessible to:

  • Authorised staff of ITP — Inventive Telecom Partners SA/NV;
  • The technical service providers involved in the hosting or maintenance of the site, where necessary;
  • Google as part of the Google Analytics service.

We do not sell, rent or pass on your personal data to third parties for commercial purposes.

9. Retention period

The data from the contact form and from the emails received after the use of the ROI calculator is retained for the period necessary to process the request and any commercial follow-up. Save for a specific legal obligation, this data is not retained for more than 24 months after the last contact.

The statistical data collected via Google Analytics is retained in accordance with the parameters set in the service.

10. Security

We implement appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure or alteration.

11. Your rights

In accordance with the GDPR, you have the following rights:

  • Right of access;
  • Right to rectification;
  • Right to erasure;
  • Right to restriction of processing;
  • Right to object;
  • Right to data portability;
  • Right to withdraw your consent at any time where the processing is based on it.

Any request can be addressed to: info@inventivetelecom.com

12. Complaint

If you believe that your rights are not being respected, you may lodge a complaint with the Belgian Data Protection Authority.

13. Changes

This privacy policy may be amended at any time to take account of legal, regulatory or technical developments. The version in force is the one published on this site.